FAQ

This page  provides answers about this website, if you have questions about LGBTIQ+ terms click here.

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What is this website?
SignPost is an online directory of Tasmanian businesses and services that have self-identified as being LGBTIQ+ inclusive.

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Who is this website for?
SignPost is for anyone looking for or interested in LGBTIQ+ inclusive services, including LGBTIQ+ people, their families, friends, and allies.

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Who can be listed in the directory?
Any public or private service, business, community organisation, group, educational institution, public figure, or person offering a service, as long as they can demonstrate that they are LGBTIQ+ inclusive.

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How do I get my organisation listed?
Click here to go to our ‘Service Providers’ page, and follow the link to fill out a listing. Make sure to answer all relevant questions, especially questions concerning the ways in which your organisation is identifying how they are LGBTIQ+ inclusive.

Once you have filled in the form, a representative of Working It Out will receive the listing and make contact with you.

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Why should we add ourselves to this website?
People are always looking for inclusive services. This website provides a directory of these services and this is a way to promote your good work.

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Is a listing on this website an endorsement?
No. Organisations listed on this website have self-identified as LGBTIQ+ inclusive. Their listing on SignPost is not an endorsement of their services, and Working It Out makes no guarantees of safety or efficacy for the services listed.

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There are six badges which Working It Out has added to pages on this website. Each badge represents a positive aspect of LGBTIQ+ inclusiveness:

This badge shows that the organisation has self-identified as a safe and welcoming environment for LGBTIQ+ people. It is not an endorsement of the organisation’s practices by Working It Out.

This badge means that the organisation has trained their staff in understanding and accepting LGBTIQ+ people. Such training can be provided by a number of organisations, including Working It Out.

This badge lets you know that any forms provided by the organisation have an LGBTIQ+ inclusive option. This may be in the form of a list of gender options, or a blank box for you to identify yourself however you wish.

This badge identifies organisations that have completed an inspection of their services to assess their LGBTIQ+ inclusive practices.

This badge identifies organisations that have won an award or gained an official accreditation specifically for their LGBTIQ+ services. Some awards include The Dorothies and Pride in Diversity awards. The main LGBTIQ+ accreditation is the highly sought after Rainbow Tick.

This badge identifies businesses and services who have sponsored or hosted an LGBTIQ+ event.

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Can people provide testimonials if they have had a good experience?
If your service already has positive testimonials to add to their listing, you may add these when filling out the listing form or contact Working It Out directly to add them to your page.

If you are a customer with a positive experience to report, you may report it directly to the service in question (all contact details are listed on the organisation’s page). You may also contact Working It Out directly (contact details are found here) and we will contact the organisation to discuss adding the testimonial to their listing.

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Can people provide testimonials if they have had a negative experience?
If you have had a negative experience, you can always contact the service in question directly to lodge a complaint (contact details are listed on the listing’s page). If you wish, you may also contact Working It Out  about a listed organisation (contact details are found here).